Quick FAQ

Do you ship to my country?

YES. We ship worldwide!

When will I receive my order?

Your order will be processed in 1-5 business days and delivered to US, UK, and Australia customers within 5-20 business days. Delays may occur due to customs. While our shipping times may not be as fast as Amazon and other big businesses, we prioritize value over speed and guarantee you'll be satisfied with the quality of our products.

Do I get a tracking number? 

As soon as we have shipped out your order, you'll receive a tracking number as soon as possible!

Can I make any modifications on my order? 

We do not allow any modifications or changes once an order is placed so please double check your order before you make an order so you ensure everything is correct.

Do you accept returns?

Yes! We accept returns up to 14 days after delivery but you can find our full return/refund policy here.

What size should I get?

All of our products have their own unique size chart which you can find above the add to cart button but for Asian size items we recommend sizing up 1-2 sizes to get US/EU sizing.

Who do I contact if I need help?

You can use our live support chat option or email us at contact@harajukustreetwear.com and someone will help you as soon as they can!